Welcome to Colleen's Homepage!

For our first year of service, Digis was fine. Our speeds were okay at about 1Mbps down, but not fantastic. After the first year, things started to go bad. We had to reset constantly (go down to the basement, unplug it, wait 20 seconds, plug it back in) at least weekly and sometimes several times a day. We made several service calls where we would get helpful suggestions like "try unplugging your router." We don't have a router. After several months of this, they finally upgraded our equipment to a canopy and charged us $5 a month more for "Ultra High-Speed Internet," which meant that we ought to be getting up to 5Mbps down. Instead, we were getting 500k. Another service call revealed that they were throttling our speeds because we were exceeding our 12 Gigs of transfer a month. When I argued that that was impossible, the tech's helpful suggestion was, "Do you have teenagers at home?" Uh, no. Then he said we probably had a virus. I had just run a virus scan the day before and it came up clean. Besides which, we have a Mac, so it's rare to get viruses at all. Before the end of the day, I canceled our service and signed up with Rapidwave. Now we're getting 6-8Mbps and couldn't be happier!

When shopping around for a local company to do our curbing, I contacted three different companies. The first two could barely return phone calls, so that automatically disqualified them. We received a flyer in the mail for Utah Curbing and decided to give them a try. Setting an appointment was a breeze. They were very professional. When they arrived, the installers were polite and all looked to be college students. That's where the good points end. Unfortunately, the quality of work did not measure up. Our curbing is wavy and uneven and looks terrible. Given the same tools, I could have done it better myself. We were given a $25 discount for a sprinkler they broke, but when my husband called and complained about the quality of the curbing, the person he spoke to was very rude and defensive. He insisted that the installers had asked me if it looked okay (they hadn’t) and that I’d said yes (I didn’t). He refused to redo the job. Now we are stuck with an eyesore that cost over $200 and will eventually have to rip it out and pay (someone else!) to redo it.